AccrediPro

Terms and Conditions

Last updated: April 23, 2025

These Terms and Conditions (“Terms”) govern your access to and use of the website and learning services provided by AccrediPro (Pty) Ltd (“we”, “us” or “our”). By registering, enrolling or otherwise using our Site or services, you agree to be bound by these Terms. If you do not agree, you must not access or use our services.

1. Definitions

Site: https://www.accredipro.co.za and any associated subdomains.
User: Any person who accesses the Site or enrols in courses.
Course: Any programme, class, workshop, exam or learning material offered by AccrediPro (Pty) Ltd .
Course Fees: All amounts payable for registration, tuition, materials, examinations and other related services.

2. Eligibility

You must be at least 18 years old or have legal capacity to enter into a contract in South Africa. By using our Site or enrolling in a Course, you represent and warrant that you meet these requirements.

3. Account Registration

To enroll in a Course, you must create an account and provide accurate, current information.
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
You must notify us immediately of any unauthorized use or security breach.

4. Course Enrolment & Payment

Enrolment: Subject to availability and approval of your registration.
Payment: All Course Fees must be paid in full by the due date specified in your invoice or enrolment confirmation. We accept payment via the methods detailed on our Site.
Late Payment: Failure to pay on time may result in suspension or cancellation of your enrolment without refund.
Refunds & Withdrawals: Governed by our Refund Policy.

5. Intellectual Property

All content on the Site (text, graphics, logos, videos, course materials, software) is owned or licensed by AccrediPro (Pty) Ltd and is protected by South African and international copyright, trademark and other intellectual property laws.
You may download and print materials only for your personal, non-commercial use in connection with your enrolment.
Any other use—including reproduction, distribution, modification or public display—is strictly prohibited without our prior written consent.

6. User Conduct

You agree not to:

Use the Site or Services for any unlawful purpose or in violation of any applicable law.
Copy, distribute or post any content from the Site except as expressly permitted.
Harass, threaten, defame or infringe the rights of others.
Interfere with or disrupt the integrity or performance of the Site.
Attempt to gain unauthorised access to areas of the Site or other users’ accounts.

7. Termination

We may suspend or terminate your access to the Site or Services at any time, with or without cause and with or without notice.
On termination, your right to use the Site and Services immediately ceases, but your obligations (e.g., payment obligations, confidentiality, intellectual property restrictions) survive.

8. Disclaimers & Warranties

No Warranty: The Site and Services are provided “as is” and “as available.” We make no warranties, express or implied, regarding accuracy, reliability, fitness for a particular purpose or uninterrupted availability.
Educational Results: We do not guarantee any specific learning outcomes or job placement.

9. Limitation of Liability

To the maximum extent permitted by law, AccrediPro (Pty) Ltd and its directors, officers, employees and agents will not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or relating to these Terms, your use of the Site or enrolment in a Course, even if we have been advised of the possibility of such damages. Our total aggregate liability for any claim arising under these Terms will not exceed the total Course Fees you have paid in the six (6) months preceding the event giving rise to the claim.

10. Indemnification

You agree to indemnify, defend and hold harmless AccrediPro (Pty) Ltd and its affiliates from any claims, liabilities, losses, damages, costs or expenses (including reasonable legal fees) arising from or related to your breach of these Terms or your use of the Site or Services.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of the Republic of South Africa. Any dispute arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the South African courts.

12. Changes to Terms

We may modify these Terms at any time by posting an updated version on the Site with a new “Last updated” date. Your continued use after changes constitutes acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms, please contact: info@accredipro.co.za

Return and Refund Policy

Last updated: April 8, 2026

AccrediPro (Pty) Ltd(“we”, “us” or “our”) is committed to delivering high-quality educational services. This Refund Policy applies to all fees paid for courses, workshops, exams and related learning services at our institution, in accordance with the South African Consumer Protection Act 68 of 2008 (“CPA”) and the Department of Higher Education and Training guidelines.

1. Definitions

Course Fees: All tuition, registration, examination and materials fees payable for enrolment in a programme or short course.

Withdrawal: Your formal request to discontinue participation in a course or programme.

Cooling-Off Period: The first five (5) business days following enrolment during which you may cancel and receive a full refund.

2. Cooling-Off Period

You have a right to a full refund of all Course Fees if you withdraw in writing within five (5) business days of the date of enrolment, provided that no services have been rendered during that period.

3. Withdrawal After Cooling-Off Period

If you withdraw after the Cooling-Off Period but before the course start date, you may receive a partial refund as follows:

More than 14 days before start: 75% of Course Fees refunded.

7–14 days before start: 50% of Course Fees refunded.

Less than 7 days before start: No refund, but a credit voucher for 25% of Course Fees may be offered toward a future course, valid for 12 months.

Once the course has commenced, no refunds will be issued, but you may transfer your enrolment to another scheduled offering (subject to space and a R500 transfer fee).

4. Cancellation or Postponement by AccrediPro (Pty) Ltd

If we cancel a course prior to its start date, you will receive a full refund or may choose to transfer to the next available offering.

If we postpone a course, you may either accept the new dates, transfer to a future session, or request a full refund.

5. Examination and Assessment Fees

Fees paid solely for examinations, assessments or certification are non-refundable once the exam has been scheduled and materials dispatched.

In exceptional circumstances (e.g., documented medical emergency), a one-time deferral without penalty may be granted; otherwise standard rules apply.

6. How to Request a Refund

Submit a written request to info@accredipro.co.za with your full name, student number, course title and reason for withdrawal.

Provide any required supporting documentation (e.g., medical certificates).

Allow up to 10 business days for acknowledgment and processing of your request.

7. Processing Time and Method

Approved refunds will be credited to the original payment method within 14 business days of approval.

If the original method is unavailable, we may issue a bank-to-bank transfer (you will be asked to supply banking details).

8. Exceptions

Scholarships, bursaries or third-party sponsorships: Refunds follow the terms of the sponsoring agreement.

Digital learning materials accessed/downloaded: Non-refundable once course access has been granted.

9. Your Rights Under the CPA

You have the right to lodge a complaint with the National Consumer Commission if you believe your rights under the CPA have been infringed.

10. Contact Us

For questions or to initiate a refund, please contact:

AccrediPro (Pty) Ltd
Email: info@accredipro.co.za

Protecting Privacy Policy

Last updated: April 08, 2026

AccrediPro (Pty) Ltd (“we”, “us” or “our”) operates https://accredipro.co.za/ (the “Site”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA).

1. Definitions

Personal Data: Any information relating to an identified or identifiable natural person.
Processing: Any operation performed on personal data, whether or not by automated means.
POPIA: The Protection of Personal Information Act 4 of 2013 (South Africa).

2. Information We Collect

We may collect the following types of information when you use our Site:

Registration Data: Name, email address, phone number, company name.
Usage Data: IP address, browser type and version, pages visited, time and date of visits, referral URLs.
Communications Data: Records of your correspondence with us (e.g., emails, contact-form submissions).
Cookies & Tracking: Information stored by cookies, web beacons, and similar technologies to recognize your device and preferences.

3. How We Use Your Information

We use your information to:

Provide, operate, and maintain the Site.
Process and respond to inquiries or requests.
Send you updates, newsletters, and marketing communications (with your consent).
Improve our Site’s content, features, and user experience.
Monitor and analyze usage trends, traffic, and security.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and settings.
Understand how you interact with our Site.
Deliver personalized content and targeted advertising (where permitted).

You can disable cookies via your browser settings, but this may affect Site functionality.

5. Information Sharing and Disclosure

We will not sell or rent your Personal Data. We may share information with:

Service Providers: Companies that perform services on our behalf (e.g., hosting, analytics, payment processing).
Legal Authorities: If required by law, to protect our rights, or in response to valid legal processes.
Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified).

6. Data Security

We implement appropriate technical and organizational measures to protect Personal Data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure.

7. Data Retention

We retain your Personal Data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Under POPIA, you have the right to:

Request access to your Personal Data.
Request correction or deletion of inaccurate or incomplete data.
Object to or restrict processing of your data.
Withdraw consent at any time (where processing is based on consent).
Lodge a complaint with the Information Regulator if you believe your rights have been violated.

To exercise any of these rights, please contact us using the details below.

9. Children’s Privacy

Our Site is not intended for children under 18. We do not knowingly collect Personal Data from minors. If you believe we have collected such data, please contact us so we can delete it.

10. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. We will post the revised version with an updated “Last updated” date. Your continued use of the Site after changes constitutes acceptance of the new terms.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

AccrediPro (Pty) Ltd

Email: info@accredipro.co.za

Contact Us

Drop us a mail!

info@accredipro.co.za

Terms and Conditions

Return and Refund Policy

Protecting Privacy Policy

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